Conference Room Trouble Shooting Tips - 1
 

Software Installation Problem Solutions --

  1. If the program doesn't automatically install, you may have to complete a few extra steps.
  2. Try to install the program again only this time "Save" the program to your desktop.
  3. Click on the program that is now on your desk top to complete the installation.
  4. If you weren't placed into the room automatically, please go back to the login page and try again.  It should work this time.
  5. If you are having a problem with the install download from this link... make sure you close all open programs first...
    CLICK HERE  to Download the Web Conferencing Client software.  Just follow the install steps and over-write the previous files with this install.

     

Trouble hearing in the conference room --

  1. First check to make sure your speakers are plugged in correctly and your volume is turned up.  Within the conference room, you will find a volume control in the lower left-hand corner; make sure the 'slide' is all the way to the right by putting your mouse cursor on the volume button and sliding it over to the right.
  2. You could also adjust the setting on your computer by going to File=> Launch Windows Master Volume Control.
  3. If you've tried all of this and are still having problems, please email Webcast@onlineoverviews.com and we will attempt to help you.
     
    Conference Room Trouble Shooting Tips - 2  Click Here